Does this have a role in libraries - yes this could be a way for librarians to answer clients information needs but in a way this has been done in the bigger libraries. I can see that in our library we still get some information requests via paper. However more and more requests are coming via email.
I am not sure if patrons would want to waste time rating all items in a public library collection - although it may bring out some funny responses. Now rating services may be of advantage as this could allow libraries to see what areas are really in need of a boost or more funding.
Mashup
Great fun
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